Shipping policy
Shipping Policy – Caurz
Thank you for shopping at Caurz. This page explains how we process and ship orders, what shipping costs, and how long delivery takes in the United States and internationally.
Free Shipping in the USA on Orders $70+
- Free Standard Shipping: US orders of $70.00 or more
- Standard Shipping: $8.00 on US orders under $70.00
- Express Shipping: $15.00 flat rate (US)
- International Shipping: calculated at checkout based on destination and package weight
Order Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays) after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. During sales and peak seasons, processing may take a little longer.
Estimated Delivery Times
| Destination | Shipping method | Estimated delivery* |
|---|---|---|
| United States | Standard | 7–15 business days |
| United States | Express | 5–8 business days |
| International | Standard / Express | 10–20 business days |
*Delivery estimates start after your order has been processed. Many of our products ship directly from our partner warehouses, so items in one order may arrive in separate packages at no extra cost to you.
Countries We Ship To
We ship across the United States and to many international destinations, including Canada, the United Kingdom, Australia, New Zealand, the European Union, the UAE, Japan, South Korea, Singapore and more. Available countries and rates are shown at checkout.
Order Tracking
As soon as your order ships, you'll receive a shipping confirmation email with a tracking number. You can also track your order anytime from your account. Please allow 24–48 hours for tracking information to update.
Customs, Duties and Taxes
International orders may be subject to import duties, taxes or customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Shipping Address Accuracy
Please double-check your shipping address before placing your order. Caurz is not responsible for orders delayed or lost due to an incorrect or incomplete address. If you notice a mistake, contact us right away and we'll do our best to update it before your order ships.
Lost, Delayed or Damaged Packages
If your tracking hasn't updated for more than 10 business days, or your order arrives damaged, email us at caurzadmin@gmail.com with your order number and photos (for damaged items). We'll work with the carrier to resolve it and, where appropriate, send a replacement or refund. See our Refund & Return Policy for details.
Contact Us
Questions about shipping? We're here to help.
Caurz LLC · 2311 N Tracy Blvd, Tracy, CA 95376, United States
Email: caurzadmin@gmail.com · Phone: +1 (209) 650-0774